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As the manufacturing industry keeps growing in complexity, Servitization is growing in popularity and shifting business models within the industry.

ExportNZ suggest registering for this half-day workshop if you are a manufacturer or have manufacturing customers that are trying to: 

  • monetise their services
  • improve their customer value proposition and/or
  • develop new businesses

Andrew Gill (ex BAE Systems & A.T. Kearney) is coming out from the UK to facilitate the workshop on ‘Servitization’. Rarely do we get to hear such topics, and rarely from such a global expert.

How Servitization could impact the future of your teamServitization has the potential to impact the way field service is managed.

  • Technician’s as lead generators: In the Field Service Europe 2014 report, a third of respondents earned 35% or higher in profits from services. In addition, 44% view field service technicians as qualified lead generators.
  • Greater need for a Mobile Management System
  • Industrial internet of things growing in importance: Tracking products remotely allows manufacturers to use ‘data analytics’ to inform their service efforts

The workshop will cover:

  • Service innovation and the ‘Service Staircase’
  • How to exploit your ecosystem for business model innovation
  • An activity to explore ecosystem innovation opportunities for your business
  • Development of a Company action plan

Friday, 27th October 2017
8.00am – 1.00pm

EMA Business Hub
145 Khyber Pass Rd, Grafton, Auckland 1023

Members
$750.00 +GST
Non-Members
$900.00 +GST

REGISTER NOW

Cathy Parker

Experience of Governance and management corporate and private companies. Sectors include media, automotive, leasing and engineering. Experience in Business building via acquisition and organic growth and directing a business in a VUCA environment. Strong interest and knowledge in IT, digital industries, media, sales, technology and management. Regular writer in business and automotive area.

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