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Education & Networking

Export Education
To be successful in international trade you need knowledge and the expertise that comes with experience and training.  Information about some training providers is detailed below: 

Export New Zealand
Export New Zealand (ENZ), the association of New Zealand exporters, provides members with professional development, training, seminars, breakfasts with guest speakers, road shows and mentoring advice. 
ENZs programme ranges from part day sessions to full day events tailored to meet the diverse needs of the export community.  Advice and information offered includes FX risk management, making the most of trade shows, international markets  Australia, Russia, Asia, Europe, the Pacific etc., intellectual property protection, transport, security, insurance and customs issues. 
In-house specialised export training is provided for new exporters and those wanting to extend their knowledge base or provide staff with export educational opportunities. In-house training courses are tailored to meet the individual, corporate or organisations needs.  
ENZ provides these services with the support of professional expertise of national and regional strategic partnerships and sponsors. 
The New Zealand Trade and Enterprise (NZTE) exporter education programme provides existing and new exporters with the skills and advice to help them grow exports.
The programme is aimed at stimulating and growing the international competitiveness, profitability and capability of New Zealand businesses and entrepreneurs.

  • acquire the skills and knowledge for successful exporting 
  • get assistance to help you apply the training to your business 
  • access free expert export advice
Services include:
  • needs assessment to determine your training requirements
  • specialist workshops throughout New Zealand that will enable you to improve your export knowledge
  • one-on-one coaching to help you implement what you have learnt
  • access to the Virtual Advisor free on-line advice backed up by some of New Zealands mostsuccessful exporters.
  • on-line training modules and information
An optional feature of the exporter education service is a one-on-one session to assess your export readiness, your particular training and advisory needs, and develop a plan to help you acquire the necessary skills and knowledge.
Workshops delivered by export specialists cover the following topics:
  • Getting started in exporting – critical success factors
  • Planning for export success – including strategic market selection, market research, intellectual property protection, pricing and marketing.
  • Market entry strategies and models
  • Selecting, managing and growing offshore partner relationships
  • Tax issues for exporters
  • Developing a business case and sales pitch to win export business   
  • Trade fairs
  • Exporting to Australia
  • Exporting on-line
  • Tendering and proposal writing
 Workshops include case studies, video clips of exporter war stories, individual exercises and action plans designed to assist you to apply the knowledge into your own business.
After attending a workshop, free one-on-one follow-up coaching is available.  This follow-up helps you to commit to action plans and get any extra guidance required to implement your export growth strategy.

Online Training
The Virtual Advisor answers your export questions online.  Your questions will be confidentially matched to some of New Zealands leading, experienced exporters and advisors from NZTEs network of off shore offices. 
The Virtual Advisor support aims to unlock some of the knowledge about markets and recommended channels of distribution that is not always available. It is your ideal opportunity to ask questions directly to someone either in your industry or to someone who has experience in an off-shore market. 
Several online training modules are available. Each module is designed to be interactive and allow you to customise and develop your own action plans.
Information is available on Alternatively contact the export education help desk on 0800 232 800.
Gosling Chapman is the education provider for NZTEs Exporter Education Programme. It partners with the Canterbury Development to deliver the courses nationally. In the North Island Gosling Chapman offers a range of specialist programmes in Auckland, Tauranga, HawkesBay, and Wellington. Seminars are run throughout the year, subject to demand.
For further information visit::

The Export Academy of New Zealand  

The Export Academy offers an export focused range of qualifications starting with a Diploma and Certificate in Export Enterprise to specific modules, workshops and webinars targeted at “Learn as you Go” exporters.
The Export Academy and GoGroup NZ Ltd have partnered to provide a comprehensive series of modules to suit New Zealand exporters. 
Being registered with NZTE’s Capability Development Scheme means eligible export companies can receive a 50 percent subsidy up to $5000 per year.

Diploma in Export Enterprise – a 24-month programme which takes exporters through an applied programme dealing with all aspects of international trade. This qualification is ‘blended learning’ – an ideal mix of classroom participation and remote learning.  

Certificate in Export Enterprise – a 12-month programme which takes exporters through an applied programme dealing with all aspects of international trade. This qualification also features blended learning.  

If you want to take your time completing these, the Academy will accept completion of individual papers which will take about six weeks (per paper) using distance learning. You can build up these papers until you have gained the Certificate (8 papers) or the Diploma (certificate plus 6-8 papers).
Furthermore you may be able to obtain Diploma/Certificate credits from the completion of Workshops and Modules as shown below.

Export Mentoring – This programme offers exporters a complete package from full supply chain reviews, freight analysis, process analysis, etc, and provides guidance in areas of ‘work in progress’. Suitable for small and medium size businesses or guidance for management teams in larger businesses.

Simplifying Export Series (SES) – These tried and true modules have been successfully taught throughout the country since 2011 and will be available again (updated) in 2017:
These modules incorporate ‘must-learn’ hints and practical working examples in Export Freight, INCOTERMS, Export Documentation, Compliance, Risk Management and the all important Getting Paid for Exports. Practical but immediately beneficial, these modules are as worthwhile to current exporters as well as to new entrants.

Strategic Exporter Series – Following on from the SES this series is a natural up-skill in learning gained by those who attended earlier modules or for those already with export experience. Included, as the series title suggests, are: Strategic Freight for Exporters, The Export Sale including Export Contracts, Export Marketing, Export Pricing and more.

Specific Workshops – The Academy presents workshops on specific areas that exporters may need more intensive training. Popular in 2016 were:
• Customs PIN course – You can train for your Customs UUI for just exports or for both export and import.
• Letters of Credit – How to negotiate these; technical training in how to ensure you get the best L/C from your buyer; a discussion “why use them?” and several alternatives to L/C payment.
• FTA Workshop – A look at New Zealand’s Free Trade Agreements, how they operate and documentation required, as well as how goods and services are valued.

Webinars – Not able to get away from the workplace for any period of time? In 2017 the Academy will release more courses as webinars for you and your staff to learn literally on the job.

Endorsements on NZTE’s website testify to the universal appeal of these courses.
Want to know more? Go to
CEO: Murray Painter – [email protected]
Tel: 06 875 8000

Customs Brokers and Freight Forwarders Federation of New Zealand Inc

The Customs Brokers and Freight Forwarders Federation of New Zealand Inc (CBAFF) is the membership body for individuals and businesses working and participating in customs broking and freight forwarding. Importers and exporters can join as client partners.

CBAFF provides the following services to members:
• A fortnightly newsletter to update members on industry topics.
• Regular forums throughout the year along with an annual conference which deliver presentations addressing important industry issues.
• Training on customs broking and freight forwarding specific topics including dangerous goods IMDG requirements, advanced tariff classification, RACA and IATA requirements including aircraft loading and restraint.
• Maintenance of strong links with Government and other bodies that influence how the industry operates.
• Support for industry-wide concerns.

For further information visit or phone 09 419 0042

New Zealand School of Export

The New Zealand School of Export (NZSOE) is New Zealand’s leading specialist provider of training and development for exporters who want to raise their game to that of their international competitors, so that they can not only catch them up, but then overtake and beat them.
This is achieved through an immensely practical and applied 12-month distance education programme (Diploma of International Trade) that helps businesses prepare their own export strategy and export plan which is specific to their product, target market and stage of business growth. By the end of the programme, the exporter has a full working document to drive their business forward, which can also be used to inform investors or train other staff.
There is no requirement to attend any campus-based or residential courses with all contact with professional advisers done by telephone or online.

How you study

The programme allows exporters to study at work, at home or whilst travelling and all assessment is through their own work-based reports showing how they have applied the knowledge and skills learnt to improve their export operations. There are no examinations.

What it costs

Eligible companies can have half of the $9,280 + GST fee paid through NZTE Management Capability Development Voucher support, which reduces the cost per module to $580 +GST.  For those companies who are not eligible for the vouchers, a range of scholarships help reduce the cost. Companies, ranging in size from Fonterra to one person start-ups, continue to put their staff through the course. (See ‘Our Exporters say’ on the website).
Successful completion of the Diploma is a prerequisite to be awarded Global Trade Professional (GTP) status which is conferred at no extra cost provided three other criteria are met: (1) minimum of two years full-time exporting experience; (2) agreement to abide by a Professional Code of Conduct; and (3) a commitment to ongoing professional development as identified by the individual themselves, such as attending industry events.

About the NZSOE

The NZSOE is the only New Zealand member of IATTO (the International Association of Trade Training Organisations).
Founded in 2007 as an NZTE-funded project during Export Year ‘07, the NZSOE continues to lead New Zealand’s approach to upskilling local individuals and the companies they work for. The School is a Charitable Trust (Not-For-Profit) and any surplus is used to improve the help given to exporters through such tools as ELIS – the online trade portal which is a free one-stop shop for information on exporting, with links to everything from country briefings, through currency exchange rates to a world clock.
For a free and confidential conversation about how you can grow your exports, call the School’s director, Dr Rom Rudzki.  Rom received the Financial Times’ 1996 David Thomas Award for his work on educating entrepreneurs.

New Zealand School of Export
PO Box 274
Palmerston North 4440
E-mail: [email protected]
Tel. 06 356 56 56
“If you think training is expensive, you should try the alternative.”

Business Networking
In addition to formal training courses, you can gain genuine contacts and useful knowledge through: Export New Zealand, chambers of commerce or the Employers & Manufacturers Association (EMA) (see business networking chapter) Shipping companies, airlines and freight forwarders.
Registered banks and international accounting firms Country-specific business councils and/or industry groups where colleagues (or even competitors) will have experience relevant to your specific market or product.

Business councils
Business councils were established to create goodwill and understanding between the business communities of different countries, thereby promoting trade and investment relationships. They have now spread worldwide and business leaders have been quick to see their advantages.
The councils provide a forum for business diplomacy and dialogue, allowing business people in different countries to communicate and to build the environment and relationships that precede trade. This is particularly useful in new and complex markets where there are wide differences in customs, culture, philosophy and ideology, business practices and procedures as well as language barriers, between the trading parties.
The councils have considerable status and are valued contributors to governments international strategies. Governments use them as vehicles to promote debate on international issues affecting business such as tariffs and trade reform.
For New Zealand business people, the councils provide a valuable opportunity for the interchange of views, exposure to new ideas and technological developments (i.e. intelligence gathering) and access to government officials and other senior decision-makers.
The councils established within New Zealand cover a range of major markets and trading partners and a wide network of business interests. Substantial international trade success can be attributed to them.
The following councils have their secretariats at the Auckland Regional Chamber of Commerce. If you require more information on any of them, contact:
Business Councils Secretariat
Auckland Regional Chamber of Commerce
P O Box 47, Auckland
Ph: 64-9-309 6100  Fax: 64-9-309 0081
[email protected]

Japan/New Zealand Business Council
Joint meetings of the council are held annually. The 31st joint meeting was held in Queenstown in October 2004. These meetings provide an excellent opportunity for New Zealand companies to meet Japanese business leaders, to discuss directions for trade between Japan and New Zealand, and to address sector issues that affect trade.
ASEAN/New Zealand Combined Business Council
This council was formed in 1998 from an amalgamation of the individual bilateral councils. All 10 ASEAN countries are now represented as chapters in the combined council. Each has a chair and deputy chair. They are responsible for that chapters activities. Chapter meetings and functions are held regularly throughout the year for networking, to provide briefings for members on government policy and on the business climate in ASEAN, and also as an opportunity to meet visiting ASEAN groups involved in business.
New Zealand China Trade Association
The New Zealand China Trade Association (NZCTA) was established in 1981 by a group of leading business people enthusiastic about the potential of trade between New Zealand and the PeoplesRepublic of China.  Today there are around 100 company and individual members representing a diversity of New Zealand business interests including seasoned traders, merchandise firms, exporters, producer boards, shipping and freight companies, banks and legal firms. The prime objective of the association is to strengthen trade relations between New Zealand and China
French New Zealand Business Council
The French New Zealand Business Council was incorporated in 1985 and provides links with French traders.
Taiwan/New Zealand Business Council
This council has strong support from the local Taiwanese community and provides effective links with Taiwanese traders. It holds annual joint conferences in both New Zealand and Taiwan, and organises seminars and other events designed to network Taiwanese and New Zealand traders.
Papua New Guinea/New Zealand Business Council
The Papua New Guinea council plays an active role in keeping member companies in touch with developments in Papua New Guinea.
APEC Business Coalition
Formed in 1999 for the APEC CEO summit, this organisation continues to promote the values and goals of APEC to the New Zealand business community. The coalition delivers a range of top level speakers and encourages participation at the APEC summits around the world.

New Zealand United States Council
Formed in December 2001, its single focus is to promote a free trade agreement between the United States of America and New Zealand. The councils senior group of New Zealand business leaders works closely with the governments of the US and New Zealand, employs a lobbyist in Washington and forms strong relationships with American counterparts.

Australia/New Zealand Business Council
The Australia-New Zealand Business Council exists to promote and support business relations, trade and investment between Australia and New Zealand. New Zealand and Australian arms of the council are separate entities sharing the same objectives.  The council was formed in 1978. Its early focus was on the development of the Australia New Zealand Closer Economic Relations Trade Agreement (CER) and it continues to seek to reduce barriers to trade and investment between the two countries.
The following Business Councils have their secretariats at the Wellington Chamber of Commerce. If you require more information on these councils contact:
Executive Director
Wellington Regional Chamber of Commerce
PO Box 1590, Wellington Ph: 64-4-914 6500  Fax: 64-4-9146524
Latin America
The Mexico/New Zealand Business Council and Chile/New Zealand Business Council have merged under the Latin America council umbrella. The merged council also encompasses Brazil, Peru, Argentina, Colombia, Uruguay and Ecuador. Both the Chile and Mexico Councils continue to function autonomously as chapters under the broader Latin America council.
Korea/New Zealand Business Council
The council provides a forum for the dissemination of information, the establishing of trade contracts through business networks and for discussion of issues relevant to the commercial relationship between Korea and New Zealand. Annual joint meetings are held with the counterpart council in Korea.India/New Zealand Business CouncilThe India council brings traders on both sides together in annual joint conferences in both New Zealand and India. Seminars on trading with India are an important part of the councils activities programme.
Other Councils
There are other independent business councils and associations operating in New Zealand. Check with the local embassy or consular office of each country to see whether there is any business networking group you can access.
New Zealand/German Business Association
The New Zealand German Business Association (NZGBA) is the officially recognized New Zealand representative of the German Chamber of Commerce and Industry. Formed in 1983, the NZGBA is a non-profit organisation representing the trading relationship between New Zealand and Germany. The NZGBA is committed to ensuring companies from both countries obtain every assistance to develop and maintain trading relationships. The association has around 250 members, who represent a cross-section of business with a New Zealand German trading relationship. These include:
New Zealand importers
New Zealand exporters developing ties with Germany
German subsidiaries in New Zealand
Companies providing essential services to the above
German companies looking to set up business in/or with New Zealand
German Regional Chambers of Commerce
German Trade Fair Organisations 
PO Box 95,Auckland
Ph: 64-9-307 1066 Fax: 64-9-309 0209
[email protected]
Chamber of Commerce members have access to the worldwide chamber network of over 22,000 chambers. These can be accessed through your local chamber. 
The established trade services offered by the chambers include the advantages gained through the chambers’ close relationships with the international network of New Zealand Trade & Enterprise offices, the Ministry of Foreign Affairs and Trade, and the bilateral business councils in New Zealand.
The chambers work closely with all embassies and consulates in New Zealand. Their staff have good links with many regional and international business organisations and associations.
The chambers offer international trade education, trade-specific networking events, trade advice, trade research, trade documentation, trade forums and advocacy. Auckland and northern region branches have a website with specific information for exporters at
ATA Carnets
The ATA carnet system is an internationally recognised system allowing for the temporary exportation of goods. A carnet allows the holder to avoid paying taxes, bonds and duties in each country they visit for goods they are travelling with. In particular, it applies to commercial samples and display equipment. Sports people travelling to international events with horses or motorcars extensively used carnets. A carnet is, in effect, a passport for goods.

For more information on the carnet system contact your local chamber or:

International Trade Administrator
Wellington Regional Chamber of Commerce
PO Box 1590, Wellington
Ph: 64-4-914 6500

Other Documentation
Chambers can assist business with the production and/or authentication of the following documentation: Certificates of Origin, Letters of Introduction, Letters of Invitation, Certificates of Free Sale, Certificates of Content. Chambers provide a complete attestation service for all trade documentation.
Auckland Regional Chamber of Commerce
PO Box 47, 100 Mayoral Drive, AUCKLAND 1015
Ph: 09-309-6100 Fax: 09-309-0081  
John Lindsay (President)
Cambridge Chamber of Commerce
PO Box 492, 4D Empire Street, CAMBRIDGE
Ph: 07-823-3460 
Loraaine Cruikshank (President)
Chamber of Commerce Tauranga Region
PO Box 414, 306 Cameron Road, TAURANGA 3015
Ph: 07-577-9823 office Fax: 07-577-0364 
Warwick de Vere (President)
Northland Chamber of Commerce
PO Box 1703, 3-5 Hunt Street, WHANGAREI 0115
Ph: 09-438-4771 Fax 09-438-4770 
[email protected]
Tim Robinson (President)
Eastern Bay Chamber of Commerce
PO Box 217, Suite 1, Parklane Arcade, 126 The Strand, WHAKATANE 3080
Ph: 07-307-0118  
Ajay Anand (President)
Rotorua Chamber of Commerce
PO Box 385, The Business Hub, 1209 Hinemaru Street, ROTORUA 3215
Ph: 07-349-8365 Fax: 07-349-1388 
Michelle Pleydell (President)
Taupo Chamber of Commerce
PO Box 3, Waipapa Trust Bldg, cnr Paorahape St & Gascoige Street, TAUPO 2730
Ph: 07-378-2250 Fax: 07-378-2259 
Chris Dolman (President)
Te Awamutu Chamber of Commerce
C/- PO Box 608, InformationServicesBuilding, 1 Gorst Avenue,
Ph: 07-871-8125 Fax: 07-871-2888 
Chris Smith (President)
Waikato Chamber of Commerce
PO Box 1122, 190 Collingwood Street, HAMILTON 2050
Ph: 07-838-3676 Fax: 07-839-4581 
Mike Blake (President)
Gisborne Chamber of Commerce
66 Reads Quay, GISBORNE
Ph: 06-863 0384 Fax: 06-863 0381 Email: [email protected]
Malcolm McLean (President)
Far North Chamber of Commerce
Ph: 09 438 4771 Fax 09 438 4770
Bill Fenton (President)
Wellington Regional Chamber of Commerce
PO Box 1590, Level 28, The Majestic Centre, 100 Willis Street, WELLINGTON
Ph: 04 914 6500 Fax: 04-914-6524
Jo Bransgrove (President) 
Hawkes Bay Chamber of Commerce
PO Box 144, 205 Hastings Street South, HASTINGS 4215
Ph: 06-876-5938 Fax: 06-876-3748
Stuart McLauchlan (President)
Hutt Valley Chamber of Commerce
PO Box 30-653, 3rd Floor, Chamber of Commerce House
20 Daly Street, LOWER HUTT 6315
Ph: 04-939-9823 Fax: 04-939-9824 
Leo Austin (President)
Manawatu Chamber of Commerce
PO Box 12025, 53 Queen Street, PALMERSTON NORTH 5315
PO Box 943, Palmerston North 5315
Paul O’Brien (President)
Taranaki Chamber of Commerce
9 Robe Street, PO Box 2, NEW PLYMOUTH 4615
Ph: 06-759-9080 Fax: 06-759-9145
John Rae (President)
Upper Hutt Chamber of Commerce
PO Box 40-164, UPPER HUTT 6415
Ph: 04-527-9812 Fax: 04-528-8019
Sue Kennedy (President)
 Wanganui Chamber of Commerce
PO Box 88, 187 Victoria Avenue, WANGANUI 5015
Ph: 06-345-0080 Fax: 06-348-8210
Email: [email protected]  
Bronwyn Paul (President)
Kapiti Coast Chamber of Commerce
PO Box 248, 117 Otaihanga Road, PARAPARAUMU 6450
Ph: 04-293-3252 Fax: 04-293-2990
Wendy Huston (President) 
Porirua Chamber of Commerce
P O Box 50-309, 20 Parumoana Street, PORIRUA
Ph: 04- 237-5590 Fax: 04-237-6020
Rob Craig (President)
Canterbury Employers’ Chamber of Commerce
PO Box 359, 57 Kilmore Street, CHRISTCHURCH 8015
Ph: 03-366-5096 Fax: 03-379-5454 
Allan Pollard (President)
Marlborough Chamber of Commerce
PO Box 658, Level 1, 103 Market St, BLENHEIM 7240
Ph: 03-577-7347 Fax: 03-579 5203 
Tony De Reeper (President)
Nelson Tasman Chamber of Commerce
PO Box 1121, 54 Montgomery Square, NELSON 7015
Ph: 03-548-1363 Fax: 03-546-8373 
Craig Dennis (President)
Chamber of Commerce South Canterbury
PO Box 560, Cnr Strathallan & Stafford Sts, TIMARU 8615
Ph: 03-684-6360 Fax: 03-688-9913
Steve Lyttle (President)  
Otago Chamber of Commerce Incorporated
Ground Floor, Burns House, 10 George Street, PO Box 5713, DUNEDIN 9058
Ph: 03-479-0181   Fax: 03-477-0341 
Mark willis (President)
Queenstown Chamber of Commerce
Level 1, 50 Stanley Street, PO Box 938, QUEENSTOWN 9348
Ph: 03-441-8254 Fax: 03-441-8256  
Peter Laurenson (President)
Wanaka & Districts Chamber of Commerce & Industry
PO Box 80, WANAKA 9343
Ph: 03-443 5053 
Leigh Stock (President)
Southland Chamber of Commerce
Menzies Building, Lower Esk Street, PO Box 856, INVERCARGILL 9840
Ph: 03-218-7188 Fax: 03-218-7927 
Andrew Leys (President)


Importers institute
The Importers Institute is an informal association of New Zealand importing companies. It aims to keep members informed on topical issues of interest and to represent importers’ interests before policy makers and the public.
The institute publishes a regular email newsletter. A free subscription to this service is available from the institute’s website, The website also includes a subscription service for databases of tariff and trade statistics, technical papers and other facilities of interest to importers and exporters.

Export New Zealand
Export New Zealand (ENZ) is a non-governmental organisation (NGO) not-for-profit incorporated society with national coverage.  ENZ helps its members (exporters and exporter service providers) grow their businesses in the international market place.  ENZ has well-established regions in Auckland, Waikato, Bay of Plenty, Wellington and Christchurch. They provide the important regional presence and focus that ensures local needs are understood and met.  Additional support for members is provided through strong partnerships with our sponsors, providing them with access to advice and services for all areas of their businesses. 

  • Ensures exporter interests are at the forefront of policy decisions and implementation by working with key contacts at all levels in government and government agencies. 
  • Provides information and knowledge about issues directly affecting exporters and their businesses.
  • Delivers professional development through export specific seminars and courses to increase skills and knowledge.
  • Offers exporter to exporter networking opportunities through events, functions and site visits.
  • Offers services and advice designed specifically for ENZ members through sponsors and other providers. 
ENZ was formed as the Export Institute of NZ Inc in 1971.
National Office
PO Box 4459, Auckland
Ph: 64-9-309 1506  Fax: 64-9-309 1505
Email: [email protected]
National Communications Manager
Email: [email protected]
Auckland Region
PO Box 5099, Wellesley Street, Auckland
Ph: 64-9-309 9030 Fax: 64-9-309 9031
[email protected]
Waikato Region
P O Box 10157, Te Rapa  Hamilton
Ph: 64-7-838 3331 Fax: 64-7-838 3337
[email protected]
Bay of Plenty Region
PO Box 13202, Tauranga
Ph: 64-7-571 0600  Fax: 64-7-577 0364
[email protected] 
Wellington region
PO Box 2511, Wellington
Ph: 64-25-222 5676
[email protected]
Canterbury Region
PO Box 4229, Christchurch
Ph: 64-3-365 3320
[email protected]